If you have a system update for your PS4, and you find that your Wi-Fi is down, or is not connecting like it used to, you’re not alone. Many PS4 users have had this experience before, in fact, this problem reoccurs to many PS4 users almost after every system update. But no worries, we’ve got you all covered.
- Playstation Dns Server Error
- Ps4 Dns Server Cannot Be Used 2019
- Ps4 Wifi Dns Server Cannot Be Used Error
Here are 4 solutions for you to try. You may not have to try them all; just work your way down the list until you find the one that works for you.
- Comodo Secure DNS is a domain name server service that resolves your DNS requests via many global DNS servers. It provides a much faster and better Internet browsing experience than using the default DNS servers provided by your ISP. If you want to use Comodo Secure DNS, don’t need to install any hardware or software.
- If you selected Manual under IP Address Settings or DNS Settings when you set the Internet connection for your PlayStation 4, make sure that the Primary DNS and Secondary DNS are set correctly. In other cases, the system might not have obtained an IP address, or the DNS settings may have been changed.
- Jan 25, 2008 A DNS Server cannot be used. All the PS4's in our house are getting this issue. We just assumed that PSN was having issues and ignored it, but after leaving it a day and searching online I see it's an issue on our end. Now I have no idea what it means by DNS settings, I did set up the internet connection again to see if that worked, and there.
- The device will not be able to reach the internet when these failure conditions occur. These DNS server errors may appear for any of several different reasons. Step-by-step network troubleshooting steps can be used to diagnose and repair the problem as described below.
Jul 10, 2020 Click on the Primary DNS tab and enter your first Smart DNS address. Then press Done and proceed to the Secondary DNS. Enter the second smart DNS server address and press Done. Click Next and proceed to the next step. Set MTU settings to Automatic. Do Not Use the Proxy Server. Lastly, restart your PS4 for all changes to be applied.
Try these fixes, one at a time:
Solution 1: Check your internet connection
Wiiware wads. You may find it hard to believe, but quite some users report to say that the internet connection is to blame for the not connecting Wi-Fi. Here are some of the solutions related to the internet that you can try:
Call your ISP
Check if your other devices have good connection. If none of them have good connection, the problem is very likely to be your Wi-Fi. Try to contact your ISP, and see if the problem is on their side.
Also, devices like PS4 sometimes tend to go time out in 2.4GHz network, try to connect it to your 5GHz Wi-Fi network.
Rename your SSID
If changing the network type still doesn’t fix it, try to rename its SSID in your router setting web page. You may also need to change the security setting from WPA-PSK AES 256 to WPA-PSL TKIP 256 Bit.
Reboot your router
If you haven’t restarted your router for a very long time, and your PS4 is not connecting to the Wi-Fi, it’s time for you to get it restarted. You may find it hard to believe, but just a simple reboot does help a lot of users with their not connecting PS4. So try it now, if you haven’t done so.
Try a Wi-Fi extender
In some cases, the culprit could be your weak Wi-Fi signal. If you’ve already moved your PS4 quite close to your router, maybe it’s time for you to try a Wi-Fi extender if you have one. In this case, you don’t need to make a new investment by buying a new router. But if you don’t have one, you may need to move on to the next step.
Change your router to public IP
If you can make sure that the problem is not on your side, try to reach out to your ISP and ask them to change your current setting to a public IP.
Solution 2: Change DNS settings
In some cases, the problem is with how your DNS address is accessed. You can changed your DNS settings accordingly to see if it helps you out, like what it does to many others. Here is how you do it:
1) On your PS4 menu, scroll right to Settings.
2) Go to Network.
3) Go to Set Up Internet Connection.
4) Go to Use Wi-Fi.
5) Go to Custom.
6) Select the Wi-Fi network you want to use.
If you haven’t saved the password, or this network is new to you, you need to enter the password.
7) Select Do Not Specify.
8) Select the DNS settings as Manual.
9) Set the Primary DNS as 8.8.8.8 and the Secondary DNS as 8.8.4.4.
If the above addresses don’t work, try:
Primary DNS: 4.2.2.1
Secondary DNS: 4.2.2.6
Or:
Primary DNS: 208.67.222.222
Secondary DNS: 208.67.220.220
Check if your PS4 is connecting to the Wi-Fi now!
Solution 3: Update system in Safe Mode
Sometimes, the system update package is causing the Wi-Fi not working problem, and the latest update could help you fix it. Here is what you can do:
Safe mode might cause data loss, so always get your data backed up to an external hard drive first. You’re trying this method at your own peril.
1) Press the power button on the front panel to turn your PS4 off. You will see the light blinking for a couple of times before it’s off.
2) Press and hold the power button, until you hear the second beep: the first beep means your PS4 is on, the second beep means it’s into the Safe Mode.
3) Press the PS button on the controller.
4) Select Update System Software.
5) You should be able to see the download process kicking in. You don’t need to do anything, just wait with patience, until the system file finish updating and your PS4 restarts itself.
Solution 4: Disable the media server
Although sounds weird, it does fix the not connecting Wi-Fi problem for many users when they disable the media server. You may want to try it as well. Here is how:
1) On your PS4 menu, scroll right to Settings.
2) Go to Network.
3) Go to Media Server Connection and then disable the media server.
Faster access to online games? ✌️✌️.
Follow the instructions below to setup 1.1.1.1 on your gaming consoles.
PS4
Step 1: Go to Settings.
Step 2: Go to Network.
Step 3: Go to Set Up Internet Connection
Step 4: Select Wifi or LAN depending on what you use.
Playstation Dns Server Error
Step 5: Select Custom.
Step 6: Set IP Address Settings to Automatic.
Step 7: Set DHCP Host Name to Do Not Specify
Step 8: Set DNS Settings to Manual
Step 9: Set Primary DNS to:
1.1.1.1
Step 10: Set Secondary DNS to:
1.0.0.1
Ps4 Dns Server Cannot Be Used 2019
Step 11: If you are able to add more DNS servers, you can add the IPv6 addresses as well:
Step 12: Set MTU Settings to Automatic
Step 13: Set Proxy Server to Do Not Use
Xbox One
Step 1: Open the Network screen by pressing the Xbox button (looks like the Xbox logo) and then selecting Settings > Network > Network Settings.
Step 2: Click Advanced Settings
Step 3: Click DNS Settings
Step 4: Choose Manual
Step 5: Set Primary DNS to:
1.1.1.1
Step 6: Set Secondary DNS to:
1.0.0.1
Step 7: If you are able to add more DNS servers, you can add the IPv6 addresses as well:
Step 8: When you are done, you will be shown a confirmation screen. Press the B button to save.
Nintendo
The following instructions work on New Nintendo 3DS, New Nintendo 3DS XL, New Nintendo 2DS XL, Nintendo 3DS, Nintendo 3DS XL, and Nintendo 2DS.
Step 1: Go to the home menu and choose System Settings (the wrench icon)
Step 2: Select Internet Settings > Connection Settings
Step 3: Select your internet connection and then select Change Settings
Step 4: Select Change DNS
Step 5: Set Auto-Obtain DNS to No.
Step 6: Click Detailed Setup
Step 7: Set Primary DNS to:
1.1.1.1
Step 8: Set Secondary DNS to:
1.0.0.1
Step 9: If you are able to add more DNS servers, you can add the IPv6 addresses as well:
Ps4 Wifi Dns Server Cannot Be Used Error
Step 10: Click Save then OK